THE Client

Our client is a leading provider of outsourced business services, offering a range of solutions to clients across multiple sectors. With a strong presence in the global market, their aim was to enhance operational efficiency and drive strategic growth, necessitating the appointment of a highly experienced COO.

THE Brief

We needed to source a COO with the right blend of operational expertise, strategic vision, and leadership skills to transform the company's operations and drive sustainable growth. This role required a leader who could streamline processes, enhance operational efficiency, and foster a culture of collaboration and innovation.

THE Approach

Talent Hiring Experts undertook a comprehensive approach in identifying the ideal candidate applying our talent acquistion methodology.

Client Briefing: We conducted in-depth meetings with the senior leadership team to understand the company culture, strategic objectives, and requirements for the role.

Talent Mapping: Utilizing our extensive industry networks and databases to identify potential candidates with proven track records in operational leadership.

Candidate Outreach: We engaged in proactive outreach to both active and passive candidates, leveraging social media platforms and our professional networks.

Assessment and Interviews: Collaborating with the internal hiring team we supported them to create a robust interview and assessment process. Conducting rigorous assessments and interviews to evaluate candidates' strategic vision, leadership skills, and operational expertise. Due to the location of some of the candidates, we travelled to their countries to meet with them in person and on behalf of the client to determine their final shortlist.

THE Outcome

Following a full talent mapping of the market and competitor talent we successfully placed a highly experienced COO with our client. The new hire brought extensive knowledge of operational management and a proven ability to drive efficiencies across multiple sites. Within the first six months, the COO successfully streamlined operational processes, enhanced employee productivity, and nurtured strategic partnerships, resulting in significant cost savings and revenue growth.